JSyn
 
Support
 

For JSyn Plugins on Macintosh with Internet Explorer or iCab

Known Bugs

There are no known bugs specific to using JSyn under IE on the Macintosh.

Troubleshooting

If IE or iCab cannot find a JSyn class, then please check the following:
  1. Did you run the installer by double clicking on the "InstallJSynForMRJ" icon?
  2. Is there a folder called "MRJ Libraries" in your "System Folder:Extensions" folder? If not, then you should download MRJ from Apple at "http://developer.apple.com/java/classic.html".
  3. Is there a file called "JSynNative"  in your "System Folder:Extensions:MRJ Libraries" folder? If not then the installation failed. Please report this to SoftSynth.com.
  4. Is there a file called "JSynClasses.jar"  in your "System Folder:Extensions:MRJ Libraries:MRJClasses" folder? If not then the installation failed. Please report this to SoftSynth.com.
  5. Are the files "npjsyn" or "npjsyn.jar" installed in the"Plug-ins"  folder for Netscape? If so, please move them out of the Netscape folder. IE tries to use them and gets confused.
  6. Did you restart your browser after installing JSyn?
If you still have problems make sure you have the most recent versions of JSyn, MRJ and the browser.

Turning on the Java Console

You can get more information and error messages from the browser if you enable the Java Console. Please cut and paste these error messages when reporting bugs.

To enable the Java Console for Internet Explorer V4.5, select the "Preferences" Item from the "Edit" menu. Select "Java" from the "Web Browser" section and check "Log Java Messages" and "Log Java Exceptions". Then select "Java Messages" from the View menu.

To enable the Java Console for iCab, select "Java/InScript Messages" from the View menu. The iCab browser is highly recommended and is available at: http://www.icab.de/

If you cannot find an answer to your question on this website, then please contact us directly.


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